FAQs

Frequently asked questions

How does it work?

Create your account, design the label, and checkout. We print and package your order within 24-48 hours.

Can I change the label?

Yes, every order can have a unique label. You can change art before you checkout.

Can I change the product name?

We plan to offer a white label option very soon.

Can I order different sizes?

We're adding Quarts and Gallons very soon. If we have enough requests for 12oz we'll offer those as well.

What is in the formula?

Same legendary formula for over 50 years. Best in the biz.

What is the pH?

7.0 neutral reagent.

Do you offer free shipping?

Subscription orders always ship free. One-time orders are billed shipping at cost, nationwide.

Do you offer refunds?

For a $25 relabeling fee + the shipping cost to return it. If you find you don't like the label you can create new art and we'll send you a fresh pack to apply over the prior art.

Do you offer bulk discounts?

Orders 5 cases and over receive a 10% discount.

What is the subscription model?

Get cases auto-shipped every month, cancel anytime, change the art anytime. In the future you can add items to the subscription.

What is the referral program?

Every company is given a unique referral link. You can give those to other companies to sign up and order. You get cash-back for every order processed by a verified company.

Do you offer vendor fulfillment or an affiliate program?

Yes. We offer a steep commission for vendors, influencers, marketers, and distributors who want to help us grow. Email the team at [email protected].